Security, Usability, Look & Feel - Our IG review Australia
From our first impression of the IG crypto Australia site, we couldn’t help but feel that the platform left something to be desired. With the ever-changing colour of the background, it becomes less easy to focus on the information in front of you. Once you adjust, you’ll find that the actual layout and features – which are ultimately more important than the design – are rather intuitive. You can navigate between the main sections of the IG crypto CFD platform with maximum ease.
IG Highlights
- A choice of ten cryptocurrencies to trade
- A huge number of alternative markets
- An excellent trading app available
CFDs are complex instruments and because of leverage come with a high risk of losing money quickly. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Options and securities offered by IG are complex financial instruments and come with a high risk of losing money quickly.
From a past perspective, our IG crypto review found no evidence of maladministration, nor did our IG review 2025 find any news of hackers having hacked the platform. This is good news, as one of the biggest concerns on any crypto trading platform is general site security and the broker’s ability to protect individual accounts.
How To Trade Crypto On IG
When it comes down to trading IG Bitcoin CFDs or trying your hand at other cryptocurrency CFDs, you’ll want to know how best to proceed. First off, you’ll need to create a valid account. You can either start with a demo account or a live CFD account. For those who wish to test out the platform first, we recommend you try the demo account. However, the following step-by-step guide is based on the live CFD trading experience.
Step 1. Click on “Create account” and click on “Create a personal account”. You’ll then find a new page pop up with the registration process right in front of you. Choose your country of residence and proceed.
Step 2.Fill in your contact details, personal info, financial background, and trading experience. Select the CFD account option to access crypto CFD trading.
Step 3. Once you have verified your account, you can make a deposit and begin trading crypto CFDs on IG.
To trade crypto CFDs on IG, you’ll need to understand how the markets function and how to place orders. All you need to do is select the crypto CFD you wish to trade, open the deal ticket, and view the current buy and sell prices. You can then choose your position size and set stops or limits to manage risk exposure.
| Company |
IG Group Holdings Plc. |
| Headquarter |
25 Dowgate Hill, LONDON, United Kingdom |
| Year of Founding |
2001 |
| CEO |
Peter Hetherington |
| Website |
www.ig.com |
| Available Languages |
– |
| Customer Support |
|
| Email |
info@ig.com |
| Phone |
+ 44 20 78960011 |
| Licence |
096 585 410 |
 |
| Verified by |
– |
| Payment Methods |
|
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Payments - IG Crypto Review Of The Payment Options
Any online broker worth its weight in gold will provide customers with a number of different payment methods, enabling people to fund their accounts with the least amount of hassle. Our
crypto trading
coverage is always looking into making your trading experience as seamless as possible.
When it comes to making deposits, our IG review 2025 found there to be several payment methods at your disposal. From using your bank card (Visa or Mastercard) to BPAY, bank transfer or PayPal, it’s possible to make easy deposits. The minimum amount you can deposit when using a card is $450 while the maximum you can deposit is capped at $50,000 per day. If you use bank transfer, you’ll be able to exceed the max limit.
We were unable to find out anything about IG crypto review withdrawals. The official site states that it is necessary to log in to your personal account and visit the payment section for a complete overview. Prior to making a deposit or requesting a withdrawal, you’ll find all the available information you need.
Customer Service - IG Cryptocurrency Customer Support
Our latest IG review 2025 has delved into the customer service of IG crypto trading. When it comes to the top
cryptocurrency brokers
, they continuously receive high praise for their ability to resolve issues pertaining to their customers.
Online trading is fast-paced and due to the nature of any one platform, or any external elements, traders may experience technical difficulties or general issues. This can also extend to personal funds. As such, you’ll want to ensure that our IG review makes it clear that IG crypto trading has what it takes to attend to your needs at any time. Use the live chat function for speedy responses without having to send an email or get on the telephone.
The customer service team is available all week, round the clock, except for on Saturday between 9am – 7pm. Other than this, you should expect unfettered access to the support staff. New clients can reach IG crypto Australia on 1800 601 799 or by emailing helpdesk.au@ig.com.
There is also an in-depth FAQ section which should be your first port of call. For the most part, you’ll be able to answer your own queries by reading through the relevant FAQ section.
License & Security Of IG Crypto Australia
The latest section in our IG review Australia has to do with the security that the site has put into place and the licenses it possesses to provide online financial services. You’ll find that IG holds an Australian Financial Services License. This is a clear indication that IG is licensed to offer such services in line with regulatory laws and stipulations. IG crypto Australia is safe and can be used with the knowledge that the company implements fair trading rules and adheres to transparent practices.
From a security point of view, the platform is securely monitored 24/7. As importantly, the site is encrypted using Secure Sockets Layer technology, which encrypts all data and information stored on the site. This is good news as you don’t want your personal details being openly available. You’ll find the same in our latest
Plus500 review.
Reputation & Customer Feedback In Our IG Review
Truth be told, we found a batch of very mixed IG crypto Australia reviews. This might not bode well for the online broker as many customers do prefer to read what others have experienced before signing up and using services. Our IG review 2025 found that the platform was rather comprehensive in scale and manages to facilitate high trade volumes.
According to customers who have previously used the site, many pointed to the inefficient customer service. Others found that the service was reliable though. Thus, it is difficult to take many customer reviews at face value. The best way to test out a site, especially if you are unsure, is by using the demo account. Our
FPMarkets review
also outlines the effectiveness of utilising a demo account to find out firsthand how the site performs.
Overall Conclusion - A decent platform for novice traders
In conclusion, our IG crypto review has found that, although the site provides traders with a number of CFD-based trading options, the crypto CFD trading offering still lacks some depth. You’ll have a deep liquidity pool at your disposal, but not to the extent that other top online brokers can offer. We believe that the trading platform functions well and allows users to utilise a host of avant-garde tools.
If IG can improve their customer service, it is only logical to assume that this site will attract more satisfied traders. What may follow is an expansion of available crypto CFD trading pairs and the ability to trade on a wider scale with lower spreads. For now, IG is a good platform for novice traders looking to break into the online CFD trading world. At TradersBest.com, we’re always a step ahead. If IG isn’t for you, head over to our latest coverage of exciting online brokers by reading our
eToro review
and
XM.com review. Alternatively, head over to an online broker whose been turning heads by reading our
FX Open review.
Please note:
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
Highlights
- Money held in segregated accounts
- Massive market range
- Exclusive insights
CFDs are complex instruments and because of leverage come with a high risk of losing money quickly. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Options and securities offered by IG are complex financial instruments and come with a high risk of losing money quickly.
