Security, Usability, Look & Feel - Our XM.com review for Australia
One of the main strengths of the XM.com trading platform is how easy it is to use. The website itself is laid out in a very clear and concise way that makes locating the different areas of the site very simple. The site is intuitive and the trading platform is efficient. Not only that but the platform is also there to help users who are new to online trading with their excellent education and research tools.
xm.com Highlights
- An intuitive trading platform
- Excellent for beginners & experts alike
- Over 1,000 trading instruments
While there may not be any XM.com crypto Australia available to trade, executing trades for other markets available on the site is fantastic. The MetaTrader 4 & 5 platforms make the users’ life much easier with the easily accessible charting tools and technical analysis features. So, any user disappointment at there being no XM.com crypto Australia to trade will be softened by just how tremendous the trading platform is for trading in other markets.
In terms of the history of the platform, there have been very few occasions where the site has had any problems regarding the execution of trades or simply being able to access your account. The platform is run with exceptional care and efficiency.
Before you can kick off your trading endeavours on the XM.com platform, you will need to set up your account first. You will have the option to create a live account or a demo account (which is a great way to test the platform first). If you decide to open a live account you will need to fill in several different personal details and forms of contact (email and phone number). You will then need to select what trading platform you would like to use (MT 4 or MT 5) and what account type you would like to have. You will also need to provide XM.com with a colour copy of you I.D and your most recent utility bill as supporting documents.
Once you have completed this process you are now ready to start trading! Nobody loves doing admin but in this case, it is absolutely worth it. After that, trading on the XM.com website is seamless as MetaTrader 4 or 5 will do most of the legwork for you. Simply decide what markets you are interested in and start trading. It really is that simple.
| Company |
Trading Point Holdings Ltd |
| Headquarter |
12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus |
| Year of Founding |
2009 |
| CEO |
Constantinos Cleanthous |
| Website |
www.xm.com |
| Available Languages |
English, German, French, Italian, Spanish, Portuguese |
| Customer Support |
Live Chat, Phone, Email Support |
| Email |
support@xm.com |
| Phone |
+357 25029933 |
| Licence |
120/10 |
 |
| Verified by |
– |
| Payment Methods |
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Payments - A choice of payment options at XM.com
There is a recurring on the XM.com website where they clearly try to make any process as simple as possible. Our XM.com review 2024 is pleased to say that this trend continues with making deposits and withdrawals. Users can choose to use a credit/debit card, a bank transfer or any one of the electronic wallets available. Your bank transfer will typically take up to 5 business days to clear but credit/debit cards are instant.
There is a A$5 baseline minimum deposit for most payment methods on the site build it can vary depending on certain methods and the account you signed to. Our XM.com crypto review found that there is no option for users to deposit cryptocurrency into their accounts, unfortunately. Our XM.com review found a well detailed FAQs section that reveals some information on deposits and withdrawals but the fact is you will need to create an account and view the Members Area to get the full list of payment details.
This may be a little off-putting for some potential users but at the very least you know that you can deposit in a host of different currencies and with some standard forms of making deposits. Check out our
eToro review
to compare what other payment methods a broker can offer.
Customer Service - Email and live chat support at XM.com
There are often times where you may run into a little bit of confusion on the XM.com trading platform. We were pleased to find that XM.com caters to their users’ needs in the best ways possible. On the site, you can find a detailed FAQs section that will more often than not answer questions before you ever need to speak to an actual customer support member.
If you feel like you haven’t had your question or issue resolved by using the FAQs then you can always contact XM.com via their email address at ausupport@xm.com. They will typically get back to you within the hour but it may at times take a little longer than that depending on how busy they are.
If your issue is more pressing, then we definitely suggest using the platform’s live chat feature. The live chat feature is far and away the best part of the customer service on the site as you can have queries solved much faster. You can even check up on any future availability of XM.com Bitcoin trading through CFDs.
License & Security - A licensed and regulated provider
The licensing and security of an online brokerage firm is paramount for maintaining a strong userbase that feels safe when trading on the site. Our XM.com review found that the broker is regulated by a number of different financial associations all across the globe. We did touch on this in a previous section. However, the only financial association Australian residents need to check for in this particular case is the Australian Securities and Investments Commission or ASIC. Not to worry, though, as we have already confirmed that XM.com are fully regulated by ASIC and hold a license number of AFSL 443670. You can even head right to the headquarters if you like which are located in Sydney.
Apart from licensing though, we also need to make sure that users are being well protected on these sites. XM.com needs to protect user data like your account login details, your banking details and other relevant pieces of sensitive data that you don’t want falling into the wrong hands. Thankfully our XM.com review Australia has found that the broker protects user data with the latest 128-bit SSL encryption technology.
After consulting numerous user experience reports, our XM.com review 2024 found that users were offering the broker high praise indeed. For the most part, users seemed to enjoy the fact that the trading fees were so nominal and that the customer support was responsive and patient.
We really couldn’t find any stark contrasts to these favourable user reviews, which is a really good sign. Truthfully, there is not much you can say in the way of negativity about the XM.com trading platform.
Overall Conclusion - An impressive selection of trading tools
It is certainly a bit disappointing that you can’t trade crypto on XM.com. However, after a thorough review, our team at TradersBest.com feels that the extensive range of trading instruments and the exceptional quality of the trading platform itself is more than enough to offset the omission of any XM.com crypto trading capabilities.
On the other hand, it is completely understandable if you are after a trading platform that at least offers some diversity with regards to crypto capabilities which is why we recommend checking out our
FXOpen review
and
FP Markets review.
Highlights
- Free Access to Forex Market Research
- Daily Access to Forex Trading Signals
- Daily Forex Market Outlook
