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Robinhood Review 2024

Robinhood Review 2024

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Robinhood is a zero-fee broker that was established in 2013. It quickly gained huge popularity due to the smooth interface and the fact that it does not charge commissions for stock, options, or cryptocurrency trading. The company is also regulated by top financial authorities, including the US Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA).

While Robinhood’s key selling point is that it’s “free”, many other companies are also offering the same. However, the free tactic has brought in 10 million customers and mainly targets young first-time investors. Despite this, many might outgrow Robinhood fairly quickly due to limitations and outages. Let’s dive into our review of Robinhood trading.

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Robinhood: Pros & Cons
  • Limited product range
  • Little research or resources available
  • Poor customer support
License
FINRA - U.S. Financial Industry Regulatory Authority
Accepts Customers from
USA
USA
Company
Robinhood Financial LLC
Founded
2013
Website
robinhood.com
Available Languages
EN
Customer Support
Email Support
Email
support@robinhood.com
Phone
+1 650-940-2700
Overall Rating
Rating follows
  • Usability, Look & Feel
    3.8/5
  • Payment Methods
    3.8/5
  • Customer Service
    3.9/5
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Alexander Foster
Alexander Foster
Last Updated on 10/06/2024

Usability, look & feel - Robinhood interface review

An important aspect of our crypto trading broker reviews is to ensure that the website is usable and take a look at what kind of experience it offers investors. In this case, Robinhood provides a safe, easy to navigate, user-friendly and well-designed trading platform. However, as a result, Robinhood’s customizability is limited.

Robinhood’s web trading platform and trading app have a very similar look and feel, making it easy to invest in whichever interface you prefer. Both provide a great user experience and design while we conducted our Robinhood review thanks to the simple, clear layout. Within minutes you’ll be able to buy and trade stocks or coins with ease.

While you can’t customize the platform which more seasoned investors might prefer, the layout is logical. Having said this, the opening screen when you log on shows a line chart that depicts your portfolio value. However, neither the X or Y axis has descriptions, making it confusing to understand. Robinhood reviews its platform consistently but changes in terms of data and customization seem to take a long time to manifest.

Robinhood
3.8/5
Robinhood Crypto
T&Cs apply, 18+
Robinhood Highlights
  • Diverse cryptocurrencies on offer
  • Accessible user interface
  • Regulated by FINRA and the SEC
All investments involve risks, including the possible loss of capital.

A helpful feature for side-by-side comparisons of stocks or coins is under the ‘collections’ tab when you click on a stock. You will be able to see all related tags to that stock/coin. If you click on a tag, you will see all stocks or coins that share that tag. This is a great way to see lists of similar companies.

The alerts and notifications are also a great function of Robinhood. You can set these for a variety of events:

  • Dividends payments
  • Price movements
  • Money transfers
  • Earnings announcements
  • Corporate actions
  • Orders
Company
Company Robinhood Financial LLC
Headquarter 85 Willow Road, CA 94025 Menlo Park, USA
Year of Founding 2013
CEO Vladimir Tenev
Website robinhood.com
Available Languages English
Customer Support Email Support
Email support@robinhood.com
Phone +1 650-940-2700
Licence CRD#: 165998
FINRA - U.S. Financial Industry Regulatory Authority
Verified by
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Robinhood payment options

A key aspect of our Robinhood review is payments, is it easy? What are the limitations? Thankfully, making deposits and withdrawals on Robinhood is both free and easy to do. However, the simplicity does have some drawbacks, for example, you can only use a bank transfer and larger deposits can take several days.

Making deposits on Robinhood

As noted, deposits on Robinhood are completely free of charge but can only be made using bank transfer.

You have the option to make an instant deposit in which your money will arrive immediately. Otherwise, your deposit will take 4 to 5 business days.

The instant deposit option has limitations:

  • Robinhood Instant account holders can deposit up to $1,000 instantly
  • Robinhood Gold account holders can deposit up to $50,000 instantly

Any transfers higher than the above limits will take 4 to 5 business days.

Making withdrawals on Robinhood

Robinhood won’t charge any fees for ACH withdrawals but if you wish to make a wire transfer, it’s very expensive:

  • $25 for domestic wire transfer withdrawals
  • $50 for international wire withdrawals

Once you’ve made a withdrawal on Robinhood it’ll take 3 business days to appear in your account. There is a withdrawal limit of $50,000 per day.

Another limitation to note is that if you deposit money but don’t use it for trading and wish to withdraw it, you’ll have to wait 5 business days first.

Stock transfers on Robinhood

You can also transfer stocks in or out of your account on Robinhood. You can make incoming stock transfers for free but outgoing stock transfers will set you back $75 per transaction.

 

Customer service - is Robinhood reliable?

Customer support is one of Robinhood’s main weak points. There is no phone support or live chat. However, you can contact the support team via email.

You can submit a request by choosing one of the topics and writing a short description of your problem. The customer service team will then respond via email in about a day. Other crypto exchanges offer 24/7 customer service which is almost to be expected with brokers.

License & security - is Robinhood legit?

Robinhood is regulated by the top-tier financial authorities and provides investors with strong protection. However, there are a couple of pitfalls in Robinhood’s security.

As the company is authorised and regulated by the FCA and is a member of SIPC, your investments are protected up to $500,000 if the company was to fold. This is a great piece of reassurance for those putting a lot of money into investments.

FINRA - U.S. Financial Industry Regulatory Authority
NFA - National Futures Association (USA)

The fact that Robinhood is a US-regulated broker is a brilliant sign of its safety.

However, as Robinhood is a private company, it is not listed on the stock exchange which can sometimes provide extra security. Despite this, the company does make its financial information publicly available anyway.

Robinhood doesn’t offer negative balance protection either and does not hold a banking license.

Robinhood’s website security is strong with a two-step login which offers more peace of mind than a simple username and password.

Despite being secure, the website wasn’t always completely reliable during our Robinhood review. For example, both the mobile app and website suffered from significant outages when the market surged in February and March of 2020. Robinhood explained that the systems could not handle the “unprecedented load” and promised to improve their systems.

Robinhood Crypto

Trade Offer

Firstly, let’s take a look at what cryptocurrencies can be traded on Robinhood. Currently, you can trade Bitcoin (BTC), Bitcoin Cash (BCH), Bitcoin SV (BSV), Dogecoin (DOGE), Ethereum (ETH), Ethereum Classic (ETC) and Litecoin (LTC) on Robinhood’s platform.

Robinhood
3.8/5
Robinhood Crypto
T&Cs apply, 18+
Robinhood Highlights
  • Diverse cryptocurrencies on offer
  • Accessible user interface
  • Regulated by FINRA and the SEC
All investments involve risks, including the possible loss of capital.

You can also track price movements, news and data for ten other coins. Robinhood allows you to trade cryptocurrencies on the same account that you use to trade other equities. This is a unique and convenient option for many, allowing you to keep all of your investments in one place. Of course, you can also buy the above coins without any fees and the coins will be available in your account immediately.

However, one caveat many investors might disagree with is that when you buy cryptocurrency on Robinhood, you have to keep it on Robinhood. This means that you cannot transfer your coins to an offline wallet or use them to make third-party transactions. The reason you cannot withdraw crypto coins is because you don’t physically own them on Robinhood, you own a derivative which you can trade. For example, Robinhood Bitcoin will remain on Robinhood and cannot be used elsewhere. This has been commented on within many Robinhood review discussions on Reddit.

Trading Costs

Yes, it really is true, trading on Robinhood is completely free. There are no commission charges or foreign exchange fees. To make it better, Robinhood doesn’t charge an inactivity or withdrawal fee.

In terms of other fees unrelated to trading, you can see a list below:

  • Trading on margin requires a Robinhood Gold subscription at $5 per month. Margin usage over $1,000 is charged 5% interest.
  • Account transfer fee is $75.
  • Wire fees to send or receive: $25 for domestic wires, $50 for international.
  • Check fees: $35 to send a domestic check overnight.
  • Live broker fee is $10 per transaction.

As you can see, Robinhood is fairly low-cost and the ability to buy stocks and cryptocurrency for free is a huge incentive for many.

Trading Conditions

Robinhood mainly operates in the US and has recently launched an early access version in the UK. It is regulated by top financial authorities – the US Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA).

In terms of limitations, investors can only hold long positions on stocks and can only buy in major US markets. All cryptocurrency coins aren’t on offer either as they need to be approved by financial authorities beforehand.

Robinhood
3.8/5
Robinhood Crypto
T&Cs apply, 18+
Robinhood Highlights
  • Diverse cryptocurrencies on offer
  • Accessible user interface
  • Regulated by FINRA and the SEC
All investments involve risks, including the possible loss of capital.

Product Conclusion

Currently, you can only set up an account with Robinhood in the US. However, the UK version is now in early access and you can sign up to test it out. The official UK launch is set to be later this year.

Step 1: Set up an account

Setting up an account with Robinhood is user-friendly and very quick, it only takes around 10 minutes to submit your application! It then will take less than a day for your account to be fully verified.

If you wish to open a Robinhood account in the US you must ensure that:

  • You are 18 or older
  • You have a valid social security number
  • You have a legal US residential address
  • You are a US citizen, US permanent resident, or have a valid US visa

The steps to then open an account are:

  1. Fill in personal information: address, date of birth and social security number
  2. Answer questions about your trading experience
  3. Verify your identity – you can use a photo of your driver’s license, identity card or passport

Step 2: Add funds

Once you have been notified via email that your account has been approved, you can now deposit money into your account and begin trading.

You can do it via the Robinhood app or website, whichever you prefer, both interfaces are very similar.

Firstly, you will need to link your bank account. To do so on the website, you simply need to:

  1. Click ‘Account’ on the top right corner of the screen
  2. Click ‘Banking’
  3. Click ‘Add New Account’ under ‘Linked Accounts’
  4. Choose your bank from the list
  5. Enter your online banking details
  6. Choose the account you’d like to link

You can now deposit money from your linked account onto Robinhood by taking the following steps:

  1. Click ‘Account’ on the top right corner of the screen
  2. Click ‘Transfers’
  3. Click ‘Transfer to Robinhood’
  4. Choose the linked account you’d like to transfer from
  5. Enter your deposit
  6. Click submit

Your deposit should arrive immediately if using instant deposit. It’ll only take longer if you exceed the limit.

Step 3: Robinhood crypto: Buying and Selling

Now that you have money deposited into your Robinhood account, you can begin investing in cryptocurrencies.

Step 4: Withdrawing money on Robinhood

You can transfer your funds back into your linked bank account on Robinhood on either the web or app.

  1. Click on your ‘Account’ on the top right corner of the screen
  2. Click ‘Banking’
  3. Create a transfer from Robinhood to your linked bank account using the panel on the right

Withdrawing money from Robinhood usually takes 3 business days.

Robinhood
3.8/5
Robinhood Crypto
T&Cs apply, 18+
Robinhood Highlights
  • Diverse cryptocurrencies on offer
  • Accessible user interface
  • Regulated by FINRA and the SEC
All investments involve risks, including the possible loss of capital.

User Reviews for Robinhood

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  • Great web trading paltform
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Robinhood
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  • Great investor protection
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Trading financial products carries a high risk to your capital, especially trading leverage products such as CFDs.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Trading financial products carries a high risk to your capital, especially trading leverage products such as CFDs. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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