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Wirex Review & Rating 2024: Is Wirex legit or a scam?

Is Wirex Safe & Legit?

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Wirex is an innovative digital payment platform that allows users to seamlessly exchange currencies, buy and sell cryptocurrencies and send and receive payments in digital currencies.

The platform promises to make crypto and traditional currencies equally accessible and its innovative approach combining a mobile app, payments card and online exchange means that Wirex can provide a complete digital payment system. In this Wirex review, we’ll take a closer look at what the platform has to offer and weigh up some of its key features.

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Wirex: Pros & Cons
  • Trade a diverse range of cryptocurrencies
  • 24/7 customer support
  • Quick money transfer options
  • Competitive rates
  • No withdrawal fees
  • Limited account options
Payment Methods
FCA - Financial Conduct Authority
Accepts Customers from
Players from United States of America not accepted
Overall Rating
Rating follows
  • New Customer Offers
  • Usability
  • Available Account Types
  • Trading Platforms
  • Payments
  • Customer Service
  • Regulation & Deposit Insurance
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Alexander Foster
Alexander Foster
Last Updated on 07/06/2024

Offers and new customer experience - Earn rewards with Wirex

Our Wirex review was impressed to find that the platform nonetheless offers plenty of rewards for its customers. Once you’ve got an account up and running, you can unlock annual savings bonuses, crypto rewards and even the chance to earn a finders fee if you refer friends to the platform. Which rewards you can claim will depend on your account type and whether you are exchanging fiat or digital currencies.

Depending on your region, you can also pick up a welcome bonus of €15 or $15, available once you successfully complete your KYC verification.

Usability – A streamlined trading experience

Usability is always an important factor and our Wirex review found that the platform differs from many other platforms offering cryptocurrency and forex services. Whereas many brokers will foreground their trading platform (you can check out our M1 Finance review for an example) Wirex is focused on providing a complete digital payments system. However, despite its multifaceted offering, the platform is remarkably straightforward to use.

The website is clear and thoughtfully laid out. You’ll find that there are separate information pages for the exchange, card and payments services and everything is clearly explained. Opening an account is simple and once you have access to the proprietary exchange platform you’ll find everything is pretty much self-explanatory.

Accounts and trading options at Wirex - Available options

Our Wirex review found there are a few things to consider when actually opening an account with the platform. You can use Wirex as an online payments platform or as a means of paying for goods in store with the Wirex card. Upon landing on the site, many new users may wonder ‘what is Wirex?’ as it provides these different services, but they can all be managed via a single account.

The Wirex X-accounts are the centerpiece of the platform’s offering. When you actually sign up, you can choose from three different price plans: Standard, Premium and Elite. Each account type will offer different perks.

For example, Standard is free to open but will only offer 0.5% Wirex crypto returns (the ‘Cryptoback’ feature that allows you to earn interest on cryptocurrency savings.) The Premium and Elite account plans require a monthly fee, listed as €9.99 and €29.99 respectively, but offer returns of up to 2% as well as annual savings bonuses.

Once you have an account up-and-running, you can then link it to your fiat bank account as well as add numerous cryptocurrency and forex wallets, all of which you can manage from your Wirex account.

Wirex trading platforms - A simple exchange, no complicated platforms

A key factor in the Wirex experience and rating is the trading platform itself. Here, our Wirex review found the platform again differs from many other exchanges and brokers. It has no support for the MetaTrader family of platforms and only offers a simple exchange via its proprietary app.

The app can be used on your mobile device and is very straightforward. All you need to do is choose which currency you want to buy or sell, then input the required amount.

One thing that our Wirex review found to be notably absent is any advanced charting or other indicators usually used for technical analysis. However, this is currently in the works and these features will be available to users soon.

Payments - Making payments with Wirex

Given that Wirex is first and foremost a digital payments platform, it will come as little surprise that sending and receiving payments as well as funding your account is quick and simple and can be done so via a selection of methods.

You can fund your Wirex account directly from your Visa/Mastercard or make a deposit by linking your bank card. Once the account has a balance, you can also send money to other Wirex users. You can also send cryptocurrency from one wallet to another. You have the option to link different cards to your account, via the main interface.

Wirex does impose some limits on payments. You can top up your account up to $2.5k per day with a confirmed credit or debit card, or $50 per day with a card that’s unconfirmed. Cryptocurrency limits depend on the currency, but there is a $10k upper transaction limit and a maximum of $50k can be transferred out of your Wirex account in a single day.

Trading fees at Wirex – Keep these in mind

As part of our Wirex review, we took a closer look at the platform’s fee structure and were impressed with what we found. In fact, most Wirex reviews are positive when it comes to its trading fees.

Fiat currency exchange services are offered commission free, with very competitive spreads. This is particularly useful for account holders looking to use their Wirex card in multiple countries. However, Wirex is better known for its cryptocurrency services and fees are a little different in this respect.

All cryptocurrency exchange is offered at Over-the-Counter rates and commission, which means that you can expect good rates across the board and aren’t going to be paying over the odds. Of course, crypto investors should also remember that they will pay a blockchain fee for moving tokens around on the network – but this is charged independently of Wirex.

Customer service - 24/7 support at Wirex

A key consideration for our Wirex review is what sort of support users can get if they run into problems or have a query regarding the website. We found that Wirex delivers a fairly good offering in this regard. Whilst there is no telephone support, you can submit a request for support 24/7 and the team will usually respond within a minute or two.

In addition to the ticket-based system, you can also get answers to basic questions via either the chatbot or through the extensive FAQ section on the website. You might also find that the Wirex Community Forum is a good place to receive help or advice from other users – though it’s worth remembering that most responses will not be approved by the platform itself.

Regulation and deposit insurance - Safe and secure

So, is Wirex safe when it comes to handling your funds? To answer this, our Wirex review took a closer look at the platform’s regulatory credentials. In Europe, the company is registered as UAB Wirex, which itself is an authorised distributor of UAB Payrnet – the financial system behind Wirex operations. UAB Payrnet is authorised by the Bank of Lithuania, meaning it meets the strict criteria required for offering Forex and e-payment services.

In the UK, Wirex Limited is authorised and regulated by the Financial Conduct Authority – one of the leading regulatory bodies in the world. This covers the issuing of fiat currency and payments made via the website. Cryptocurrency assets are not yet covered by such regulation, so the platform does not have any licencing for this aspect of its online services.

When it comes to your deposits, they are protected by The Bank of Lithuania Deposit Insurance System. However, users should again note that this doesn’t apply to cryptocurrency assets.

Additional features - What else is on offer?

Wirex’s online services are effectively underpinned by its own cryptocurrency, WTX. Having its own token means that Wirex users can effectively invest in DeFi via the platform, potentially yielding returns on their WTX. The site incentivises users to spend the cryptocurrency for in-store purchases with its Cryptoback scheme, which offers up to 2% back in WTX.

Of course, it’s also an interesting point of note that alongside the exchange services, users can also earn additional rewards by using the free Wirex card to make purchases.

Trading offer - What can you trade?

Our Wirex review noted that the platform has a pretty complete offering when it comes to cryptocurrency. However, the platform is a little bit simpler than many of the dedicated trading platforms out there, in that it does not offer complex charting data or metrics for technical analysis. For this, users would need to gather information externally.

The platform lists all the big names, including Bitcoin, Ether, XRP, Cardano and Dogecoin. It also supports some of the biggest names in the ever-growing DeFi space, such as Aave, Uniswap, Maker and Compound. At the time of writing, our Wirex review counted 38 tokens available to trade.

Trading costs – Fees involved

As we’ve already noted in our Wirex review, you can get some great interest rates – regardless of which account or subscription you currently hold.

When it comes to actually buying and selling cryptocurrency via the exchange, the only information our Wirex review could find was that the platform offers OTC commission and exchange rates. Presumably, this is subject to change from one cryptocurrency to another and there are always network fees to factor in, but it seems that Wirex is certainly competitive and inline with wider market standards.

Trading conditions – Things to be aware of

Wirex offers a simple exchange interface that allows users to buy, sell and exchange cryptocurrencies. Again, our Wirex review notes that the platform differs from many trading sites in that users can actually acquire and hold cryptocurrency tokens, as opposed to simply speculating on crypto CFDs. If you check out our TD Ameritrade review or WeBull review, you’ll note that this is often the case with top trading platforms.

The platform also allows users to deposit and withdraw cryptocurrency directly, as well as buy the tokens with fiat currency.

Product summary – An impressive crypto trading service

Overall, our Wirex review has been impressed with its cryptocurrency trading service. Users will find they can buy and sell the most popular digital currencies on the market and can even invest them into DeFi projects via the platform by using its proprietary cryptocurrency, WXT. Whilst it may not offer advanced trading tools, Wirex is a simple to use platform that offers a one stop shop for all your digital payment requirements.

Wirex Review FAQ

❓ Is Wirex reliable?

If you’re going to trust an online platform with your money, then it stands to reason that you’ll want to know that it’s completely reliable. As part of our Wirex review, we check out the platforms regulatory credentials as well as the services it offers. After having read through it you should have a better idea of whether or not there are any Wirex scams going on.

🤔 Are cryptocurrencies a safe investment?

Cryptocurrencies have really come out of the shadows in recent years and are no longer seen as a niche investment for tech heads. When it comes to making investments, nothing is ever guaranteed and users should make sure that they study the charts to get an idea of how crypto asset prices can move.

🤷‍♂️ What do I need to trade cryptocurrencies?

If you’re looking to trade cryptocurrencies then the first thing you’ll need to do is find yourself an exchange that can give you access to the markets. There are numerous operators out there and each one has its strengths and weaknesses. For example, if you check out our Wirex review, you’ll see that the platform has a very competitive fee structure but lacks advanced charting tools. The best thing to do is read as many reviews as you can and decide what features are most important to you.

☝🏻 Is it legal to buy and sell cryptocurrency online?

Different countries have different rules when it comes to buying and selling cryptocurrency. In many places, the markets are not regulated, so it’s important to thoroughly research any trading platform you might be considering using. Trading cryptocurrency is also banned in some jurisdictions so it’s always worth keeping up to date with the rules of the country you plan on trading from.

👍🏻 Is Wirex a good trading platform?

Different users will have different requirements when it comes to choosing a trading platform. This means that a good platform for one person might be sub-par for another. If you’re interested in Wirex, then it’s definitely worth checking out our Wirex review to see what the platform can offer you.

Overall conclusion - Our Wirex review

So that’s about it for our Wirex review. All in all, we found it to be an intriguing platform that differs from many others on the market. It offers a complete cryptocurrency and forex exchange service as well as a physical payment card that can be used in stores for retail purchases. As our Wirex review has noted, the platform holds adequate  regulatory credentials and users can get help 24/7, which is a definite plus point.

The only shortcoming we found was the lack of tools for technical analysis. If you’re looking for more in the way of charting and trading tools, you might want to check out our eToro review or SogoTrade review.

However, if you’re in the market for a new trading platform and want something reliable and simple to use, then we definitely think that Wirex is worth checking out.

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  • Trade over 30 cryptocurrencies
  • No account management fees
  • Premium trading options available
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Trading financial products carries a high risk to your capital, especially trading leverage products such as CFDs.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Trading financial products carries a high risk to your capital, especially trading leverage products such as CFDs. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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