Security, Usability, Look & Feel - A sleek website design found in our PrimeXBT reviews
We at TradersBest.com looked into the security history of PrimeXBT and found it to have no record of hacks or major or minor breaches. PrimeXBT takes the protection of their customers seriously and is why they are such a reliable platform.
PrimeXBT has been recognized with multiple prestigious awards, solidifying its position as a top-tier trading platform. Among the accolades received are the ADVFN International Financial Award for Best Bitcoin Trading Platform, the Forex Awards for Best Crypto Trading Platform, and the Most Trusted Crypto Asset Trading Platform by Crypto Expo Dubai.
PrimeXBT is available to access on the computer and via the free app on both IOS and Android devices. On the computer, the website is landscape in display, whereas on the mobile devices it is portrait. But if you want to increase the size of the asset charts on your phone you can use the landscape option.
PrimeXBT Highlights
- Competitive trading fees
- Simplistic trading platform
- Create an account anonymously
PrimeXBT uses dark blue and dark grey as their website colours, making PrimeXBT look sleek and refined. Whether you choose to trade on the computer or on a mobile device, it is easy to navigate on the platform as the layout is clear and easily accessible.
The website is available in eight languages including English, Chinese and Russian but its customer service, however, is only available in English and Russian.
You are able to trade multiple assets at a time so you shouldn’t feel limited. You can trade crypto on PrimeXBT however there are only 41 cryptocurrencies available which is a small amount compared to other platforms, i.e. our Swissquote review.
How to Trade – Our step-by-step trading guide to PrimeXBT
To open an account, you click on the “Register” button at the top right-hand corner of the website. It will then tell you to fill in your email and choose a password. You then agree to the terms and conditions and click “Register” at the bottom of the screen to continue.
You will then get an email confirmation to verify your email address, once you click on the link, you will be logged into your PrimeXBT account and no more details or verification are needed.
There will be a screen that allows you to make a deposit in crypto or fiat. For crypto, there are two options, you can either use the personal QR code to scan with a PrimeXBT crypto address you can copy to deposit into. Or you can purchase crypto with a credit/debit card. Fiat deposits are made with debit or credit card. Once purchased, you can begin trading immediately.
You will then be taken into the account area where you will find a digital wallet that holds all the crypto or fiat and the trading platform that uses the funds directly from the wallet.
There will be a screen that allows you to make a Bitcoin deposit. There are two options, you can either use the personal QR code to scan with a PrimeXBT Bitcoin address you can copy to deposit into. Or you can purchase Bitcoin with a credit/debit card. Once purchased, you can begin trading immediately.
You will then be taken into the account area where you will find a digital wallet that holds all the Bitcoin and the trading platform that uses the funds directly from the wallet.
Once on the trading platform tab, you can trade directly by clicking on the asset charts.
To open a position, there is a “Sell” tab highlighted in red and a “Buy” tab in green near the top of the page. It will show you a new order, where you can pick the market, the amount you want to trade and whether it is to ‘Buy’ or ‘Sell’.
Once completed, you click on “send order” then “confirm” and your trade is live.
| Company | Prime XBT Trading Services LLC |
| Headquarter | Pacific Pines, Queensland 4211, Australia |
| Year of Founding | 2018 |
| CEO | Zigmund Stein |
| Website | primexbt.com |
| Available Languages | English, German, French, Italian, Spanish, Russian, Portuguese, Japanese |
| Customer Support | Live Chat, Email Support |
| Email | support@help.primexbt.com |
| Phone | – |
| Licence | VFSC – Vanuatu Financial Services Commission |
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| Verified by | – |
| Payment Methods | |
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Payments - Easily deposit Bitcoin into your PrimeXBT wallet
If you want to trade on PrimeXBT, there is no minimum deposit and PrimeXBT does not charge any deposit fees.
You have the option to deposit directly from your personal Bitcoin wallet into the PrimeXBT wallet. You copy the PrimeXBT wallet address into the destination field of your wallet you are sending the funds from. Or you can scan the QR code PrimeXBT has provided. It usually takes up to 40 minutes but processing times can vary.
Your other option is to buy crypto or fiat with a credit/debit card or bank transfer via their 3rd party exchange services. However, these services do charge a handling fee, so we recommend you deposit the money from your personal wallet into the PrimeXBT crypto wallet, to avoid the 3rd party fees.
Once the funds are in your PrimeXBT crypto wallet, you can start trading immediately.
Customer Service - A reliable customer support team at PrimeXBT
PrimeXBT has a reliable customer support service, with a team that is eager, available 24/7 and free to contact. The support team is knowledgeable however the only languages they communicate in are English and Russian.
PrimeXBT customer support is available through two email addresses, support@primexbt.com and info@primexbt.com, which are usually responded to within a few hours. If you send an email at night, it will be replied to the next morning.
If you want a quicker response time, PrimeXBT do have instant web chat on the website and on the trading platform. The team is quick to answer you, from when you first start a live chat session, you usually get a response within seconds.
PrimeXBT are also available on social media, like on Twitter and Reddit if you find it easier to reach out there, but the response time is not as quick as the instant web chat.
License & Security - Is PrimeXBT fully-licensed?
For this PrimeXBT review India, we found it to be regulated by SVGFSA in St Vincent.
We researched PrimeXBT’s claim to have ‘Customer asset protection’. This involves a cyber-security framework with only the strictest measures being in place to protect the customer’s assets.
PrimeXBT does regular security audits to make sure the website complies with the highest security standards.
PrimeXBT uses 2FA authentication provided by Google Auth to prevent any unauthorised access. They also use multi-signature technology to ensure cold storage or offline storage of clients digital assets.
This platform also uses a hardware security with a rating of FIPS PUB 140-2 Level 3 or higher which in this PrimeXBT crypto review is an exceptionally reliable rating compared to other sites.
There is also an encrypted SSL on this website (HTTPS) to ensure the security of the website traffic. Cloudflare Inc ECC CA-3 is the certification used to prove the identity of a computer.
Reputation and Customer Feedback – User reviews on PrimeXBT
PrimeXBT has received encouraging feedback from clients who use the platform. It is accessible for those who are at a beginner level of trading, and it meets the needs of those at higher levels of expertise on trading.
Customer reviews have shown PrimeXBT has a highly responsive and helpful support team if you do have any queries or concerns.
In doing this PrimeXBT review 2023, we highlighted that although some clients did not like its amount of fees, they recognise the useful content and tools on the platform and its overall efficiency.
Clients also like having multiple assets all in one place to trade.
Overall Conclusion - An excellent Bitcoin-based platform
PrimeXBT is a multi-asset and crypto futures trading platform. It operates from Seychelles with over 150 countries worldwide. We at TradersBest.com believe PrimeXBT guarantees exceptional customer service and a high standard of usability throughout the platform. From this PrimeXBT review, we recognise their quality of security standards and procedures that are in place to prevent any cyber-attacks.
The process to register an account is straightforward and as the website says, it only takes approximately 40 seconds to complete. The only concerns would be there is no demo account option. There is also a lack of personal details needed to open an account.
But there is a high level of protection of your assets in your digital wallet. The platform is suitable for users at a beginner level or those who are more experienced too. We would recommend you try out PrimeXBT because of its reliability and easy to use interface. Once you’ve bought your crypto, you can even use it at certain online casino sites if you so wish.
PrimeXBT Review FAQ
💸Can I Trade Bitcoin on PrimeXBT?
You are able to trade a number of assets including forex, commodities and cryptocurrencies on PrimeXBT. More information on what cryptocurrencies are and all the ins and outs of trading cryptos can be found on our crypto trading section of our website.
🔒Is PrimeXBT Safe?
Just like other trading platforms, PrimeXBT believes the security and safety of its customers and their assets is extremely important. We at TradersBest.com researched PrimeXBT and know their security measures and regulations are a high standard. We trust the reliability of PrimeXBT and think you should check them out too.
❓Is PrimeXBT available in India?
PrimeXBT is an online crypto broker that has an international reach of over 150 countries. It is restricted in certain countries but that has not stopped its expansion since starting in Seychelles in 2018. PrimeXBT is becoming quite a successful trading platform. To find out more about PrimeXBT and what locations it is accessible in, check out our PrimeXBT Review 2023 India here.
Highlights
- Competitive trading fees
- Simplistic trading platform
- Create an account anonymously
